Does Costco Deliver Mattresses to Your Home?

Searching for a new mattress but dreading the hassle of transporting it? You’re not alone. Many assume buying a mattress in-store means wrestling it into your car or paying hefty delivery fees—but Costco shatters this myth.

The retail giant not only delivers mattresses directly to your doorstep but often includes setup and old mattress removal, transforming a stressful chore into a seamless experience.

With the rise of online mattress shopping, consumers demand convenience without sacrificing quality. Costco bridges this gap by offering premium brands like Tempur-Pedic and Sealy with the reliability of their trusted delivery network.

Best Mattresses for Home Delivery from Costco

Tempur-Pedic TEMPUR-Cloud Mattress

Ideal for pressure relief, the TEMPUR-Cloud features Tempur-Pedic’s proprietary memory foam that adapts to your body shape. Costco often includes free delivery and setup, making it a hassle-free upgrade for side sleepers seeking cloud-like comfort.

Tempur-Cloud 2-Inch Mattress Topper, Queen,White

• 2″ MEDIUM MATRESS TOPPER: Instantly improves the comfort of any mattress, evenly…
• PRESSURE-RELIEVING MEMORY FOAM: Signature TEMPUR material adapts to your unique…
• REDUCED MOTION TRANSFER: Designed to reduce motion transfer so you can rest…

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Sealy Posturepedic Plus Glenshaw 13″

A budget-friendly hybrid, the Glenshaw 13″  combines supportive coils with cooling gel foam. Costco’s delivery includes mattress removal, perfect for back pain sufferers who want durable support without the in-store markup.

Sealy Posturepedic® Plus Glenshaw 13″ Ultra Firm Tight Top…

• Superior targeted support: PrecisionFit Coils flex to your body’s individual…
• Motion cancellation for sounder sleep: Encased coils offer robust support by…
• Innovative cooling comfort: The MoistureProtect Cover wicks moisture away from…

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Novaform 14″ Serafina Pearl Gel Memory Foam

With CertiPUR-US certified foam and a cooling gel layer, the Serafina Pearl rivals luxury brands at half the price. Costco’s white-glove delivery ensures it arrives uncompressed—ideal for hot sleepers who prioritize value and convenience.

Novaform 14″ Serafina Pearl Gel Queen Memory Foam Mattress

• Novaform 14 inch Serafina Pearl Gel Queen Memory Foam Mattress
• Gel Pearl Memory Foam Top Layer Cools You Down As You Heat Up
• Plush, Medium, And Firm Options With Customized Comfort Middle Layer

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How Costco’s Mattress Delivery Service Works

Costco offers multiple delivery options tailored to different mattress types and customer needs. Standard delivery is included for most online mattress purchases, where compressed mattresses (like memory foam) arrive in a box via FedEx or UPS within 3–7 business days.

For larger mattresses (innerspring or hybrids), Costco partners with third-party carriers for threshold delivery—the mattress is brought to your doorstep but not set up. Premium options like white-glove delivery (available for select models) include in-home setup, old mattress removal, and even debris cleanup for an additional fee, typically $50–$150.

Key Steps in the Delivery Process

• Order Confirmation: After purchase, you’ll receive a tracking link. Boxed mattresses ship like regular packages, while bulkier items trigger a carrier call to schedule delivery.
• Delivery Day: For threshold service, carriers require someone to be home. White-glove teams will place the mattress on your bed frame, remove packaging, and haul away your old mattress if requested.
• Unboxing Tips: Memory foam mattresses need 24–48 hours to fully expand. Cut the plastic wrap carefully—using sharp tools risks damaging the foam.

Common Challenges and Solutions

Many worry about delivery delays, especially for custom orders like split kings. Costco’s website lists real-time inventory status, and their customer service can expedite backordered items.

Another concern is returns: while Costco’s generous return policy applies (full refund within 90 days), bulky mattresses require coordinating pickup—often easier with boxed models.

Pro Tip: Check your home’s access points before ordering. Some hybrid mattresses (like the Sealy RidgeCrest II) arrive rolled but may weigh over 100 lbs., requiring two people to maneuver upstairs.

For urban dwellers, Costco’s partnership with local delivery hubs in cities like New York and San Francisco ensures smoother service compared to national carriers. Rural customers should confirm coverage—some remote areas may incur extra fees.

Costco Mattress Delivery Costs and Value Considerations

Understanding Costco’s delivery pricing structure helps you maximize value while avoiding surprise fees. While many online mattress retailers advertise “free delivery,” Costco’s approach differs based on mattress type and service level.

Standard delivery is typically included in the listed price for boxed mattresses (like Novaform or Casper models), while bulkier options may have delivery fees baked into the product price.

Breaking Down the Cost Structure

• Boxed Mattresses: No additional fees – delivery is included in the online price. Example: The Novaform ComfortGrande ships free via UPS.
• Non-Boxed Mattresses: $99 threshold delivery fee (often included in displayed price) for items like the Stearns & Foster Estate.
• White-Glove Service: $159-$259 extra for in-room placement and old mattress removal (varies by location).

What makes Costco’s delivery valuable is their price-match guarantee. If you find the same mattress cheaper elsewhere (including delivery costs), they’ll refund the difference. This policy covers major competitors like Mattress Firm and Amazon.

Hidden Costs to Watch For

While Costco’s pricing is transparent, some situations may incur additional charges:

• Stair Fees: Deliveries beyond the first floor may cost $25-$75 extra in some regions
• Rural Surcharges: Remote locations beyond standard service areas may have additional fees
• Expedited Shipping: Rushed delivery (2-3 days) costs $35-$50 more for boxed mattresses

Pro Tip: Time your purchase during Costco’s seasonal mattress sales (typically January and July) when they often waive white-glove fees on premium models. Members also get exclusive access to discounted floor models with free delivery.

Compared to traditional mattress stores that often markup delivery $200+, Costco’s approach provides exceptional value – especially when you factor in their generous return policy and included membership benefits like extended warranties.

Comparing Costco Mattress Delivery to Other Retailers

When evaluating mattress delivery options, Costco’s program stands out for its balance of convenience and value. Unlike traditional mattress stores that often push expensive add-ons, or online-only brands with restrictive policies, Costco offers a middle ground that combines member benefits with quality service.

Delivery Service Comparison Table

Key Differentiators Explained

Costco’s membership model creates unique advantages. Their bulk purchasing power allows them to negotiate better delivery rates with carriers, savings they pass to members. While online brands like Purple offer free shipping, they can’t match Costco’s physical return locations for easier exchanges.

The white-glove service quality deserves special attention. Costco’s third-party providers are vetted more rigorously than typical mattress store contractors.

They undergo background checks and receive specific training on handling premium mattresses like Tempur-Pedic models, reducing the risk of damage during installation.

Common Pitfalls to Avoid

• Assuming all deliveries include setup: Only white-glove service provides full installation – verify before ordering
• Overlooking seasonal demand: Delivery times double during holiday sales (Memorial Day, Labor Day)
• Ignoring mattress specifications: Some hybrid models exceed standard door widths (measure your entryways first)

Expert Tip: For time-sensitive deliveries (like moving into a new home), opt for Costco’s “In-Stock” filter when browsing. These mattresses ship from local warehouses with faster turnaround than special orders.

Preparing for Your Costco Mattress Delivery: A Complete Guide

Proper preparation ensures your mattress delivery goes smoothly and helps you avoid common headaches. Unlike standard furniture deliveries, mattresses require specific handling considerations due to their size, weight, and material composition.

Essential Pre-Delivery Checklist

• Clear access pathways: Measure doorways, hallways, and stairwells (minimum 30″ clearance for queen/king sizes). Remove obstacles like low-hanging light fixtures or narrow banisters.
• Prepare the room: Disassemble bed frames in advance and remove all bedding. Have plastic sheeting ready if installing on carpet to protect during unboxing.
• Schedule wisely: Book deliveries for mornings when possible – this gives the mattress maximum time to expand and off-gas before bedtime.

Special Considerations by Mattress Type

Memory foam mattresses (like Novaform) require specific handling:
• Keep room temperature between 65-75°F during unboxing for proper expansion
• Allow 48-72 hours for complete off-gassing if sensitive to odors
• Avoid walking on the mattress during the first 24 hours of expansion

Hybrid/innerspring mattresses (like Sealy) need different preparation:
• Verify floor reinforcement for heavy models (some exceed 150 lbs)
• Have help available for positioning (delivery teams may not assist with final placement)
• Check for required foundation type (some models void warranties if used with improper bases)

Post-Delivery Best Practices

After your mattress arrives:
1. Inspect immediately: Check for transit damage before signing delivery confirmation
2. Document properly: Take timestamped photos of the mattress serial tag and any issues
3. Time your trial period: Costco’s 90-day return clock starts at delivery – mark your calendar
4. Break it in properly: Rotate the mattress every 2 weeks for the first 3 months to ensure even wear

Professional Tip: For high-end mattresses (like Tempur-Pedic), request the delivery team wait while you unbox. Some manufacturers require immediate damage reporting to honor warranties. Keep all packaging materials for 72 hours in case returns are needed.

Long-Term Care and Warranty Considerations for Costco Mattresses

Understanding the full lifecycle of your Costco mattress purchase ensures maximum value and longevity. Beyond the initial delivery, proper maintenance and warranty management can significantly impact your mattress’s performance and lifespan.

Warranty Coverage Comparison

Advanced Maintenance Techniques

For premium mattress preservation:

• Quarterly rotation: Even for “no-flip” models, 180-degree rotation prevents body impressions (especially important for memory foam)
• Climate control: Maintain 40-60% humidity to prevent foam breakdown (consider a mattress protector with moisture wicking)
• Professional cleaning: Schedule annual deep cleaning for allergen control (Costco offers discounts with partner services)

Environmental and Safety Factors

Costco mattresses meet strict CertiPUR-US® standards, but proper disposal remains crucial. Many municipalities offer bulk item pickup for old mattresses, but Costco’s white-glove removal is more eco-friendly as they partner with recycling facilities that separate materials (85% of mattress components are recyclable).

Emerging Trend: Costco now offers mattress refurbishing services in select markets – a cost-effective alternative to replacement for minor sagging or surface stains. This service typically costs 30-40% of a new mattress price and maintains original warranty coverage.

Expert Insight: Always register your warranty immediately after delivery. Costco’s digital registration process takes <5 minutes but provides critical documentation. For high-end models, consider photographing the mattress tag and serial number as manufacturers often require this for claims.

Optimizing Your Costco Mattress Purchase: Timing and Strategic Considerations

Smart shoppers can maximize savings and convenience by understanding the strategic aspects of Costco’s mattress sales cycles and inventory management. Unlike traditional retailers, Costco’s unique business model creates distinct purchasing advantages for informed buyers.

Seasonal Buying Guide

Costco’s mattress inventory follows predictable patterns:

• January-February: Post-holiday clearance with 20-30% discounts on previous year’s models (best for budget shoppers)
• May-June: New model introductions with free white-glove delivery promotions (ideal for premium buyers)
• October-November: Warehouse floor model sales with 40-50% discounts (requires immediate pickup)

Inventory Management Insights

Costco’s “treasure hunt” merchandising approach means mattress availability varies by warehouse. Use these professional tactics:

• Online vs. Warehouse: Online offers 30% more selection but local warehouses get exclusive floor models
• Stock rotation: New shipments typically arrive Tuesday/Wednesday mornings (best selection days)
• Discontinued items: Ask managers about “asterisk tag” items marked for clearance

Advanced Purchase Strategies

For significant savings:

• Bundle purchases: Buying mattress + foundation together often unlocks additional 10% discount
• Executive member stacking: Combine 2% cashback with Costco Visa rewards for 4% total savings
• Price adjustments: Costco honors 30-day price matches – monitor prices after purchase

Pro Tip: Create a Costco.com price alert for specific mattress models. Their algorithm frequently adjusts prices based on inventory levels, with the deepest discounts typically occurring at 2:00-4:00 AM PST when the system refreshes.

For urgent needs, check the “Hot Buys” section online, which features limited-quantity offers with same-week delivery in most metro areas. These flash sales often include premium brands at 25-40% below regular pricing.

Costco Mattress Delivery: Final Decision-Making Framework

This comprehensive evaluation system helps you determine if Costco mattress delivery is your optimal choice by analyzing all critical factors through a structured decision matrix. We’ll examine how Costco compares across key purchasing dimensions.

Decision Matrix: Costco vs. Alternatives

Advanced Risk Assessment

Mitigate potential issues with these strategies:

• Delivery damage: Always inspect before signing – document any compression flaws in memory foam
• Size mismatches: Verify bed frame compatibility – some Costco models use unique dimensions
• Comfort dissatisfaction: Utilize the 90-night trial period fully before deciding

Quality Assurance Protocol

Follow this verification checklist upon delivery:
1. Serial number validation: Match mattress tag to order confirmation
2. Expansion monitoring: Measure thickness daily for first 72 hours
3. Odor assessment: Track off-gassing intensity reduction
4. Edge support testing: Conduct 30-day and 90-day evaluations

Ultimate Recommendation: Costco mattress delivery excels for value-focused buyers who prioritize hassle-free returns over customization. Their model works best for standard sizes (Queen/King) from trusted brands where you want to avoid showroom pressure. For specialty needs (split California Kings, organic materials), consider specialty retailers despite higher costs.

Final Verdict: Is Costco Mattress Delivery Right for You?

Costco’s mattress delivery service offers exceptional value with its combination of competitive pricing, quality brands, and member-focused policies.

Throughout this guide, we’ve explored how their white-glove service compares to competitors, analyzed cost structures, and provided strategic purchasing advice. The retailer shines for those seeking hassle-free returns, reliable delivery, and premium brands at warehouse prices.

Ready to upgrade your sleep? Visit Costco.com during their seasonal mattress sales (typically January and July) for the best deals, and don’t forget to leverage your membership benefits. Whether you choose a boxed memory foam mattress for easy delivery or splurge on a premium hybrid with white-glove service, Costco delivers quality rest to your doorstep – literally.

Frequently Asked Questions About Costco Mattress Delivery

What types of mattresses does Costco deliver to your home?

Costco delivers all mattress types including memory foam, hybrid, innerspring, and latex. Boxed mattresses (like Novaform) ship via standard carriers, while non-compressed models (such as Stearns & Foster) require special delivery.

Their online inventory includes sizes from Twin to California King, with select models offering split configurations for adjustable bases. Delivery methods vary by product – always check the “Shipping & Delivery” tab on each product page.

How does Costco’s white-glove delivery service work?

White-glove service includes in-home placement, assembly, and old mattress removal. After purchase, a local delivery team contacts you within 3-5 business days to schedule.

They’ll bring the mattress to your room of choice, set it up on your frame, and remove all packaging. This service costs $159-$259 extra but often goes on promotion during holiday sales. Teams typically operate in 4-hour delivery windows.

Can I track my Costco mattress delivery?

Yes, tracking works differently based on delivery type. Boxed mattresses provide standard UPS/FedEx tracking numbers via email. For white-glove or threshold delivery, Costco’s system emails the carrier contact information 24-48 hours after purchase.

You’ll receive a phone call from the local delivery team to schedule – if you don’t hear within 3 business days, check your spam folder or call Costco’s dedicated mattress delivery line at 1-866-849-8581.

What happens if my delivered mattress has defects?

Costco’s satisfaction guarantee covers manufacturing defects. For immediate issues (rips, stains, or abnormal odors), refuse delivery or note damage on the receipt.

For delayed defects (sagging >1.5″), contact Costco within 90 days for free pickup and replacement. Always photograph the issue with a ruler for scale and include your membership number in claims. Memory foam impressions <1″ deep are generally considered normal wear.

How does Costco’s mattress return policy compare to other retailers?

Costco offers superior return terms: 90-day full refunds (versus 30-120 days at most retailers) with no restocking fees. Unlike online brands that require you to repackage the mattress, Costco arranges pickup.

However, they don’t offer the 1-year trials some direct-to-consumer brands provide. Floor models are final sale, while new mattresses can be returned for any reason – even if just uncomfortable.

Are there weight limits for Costco’s free mattress delivery?

Standard delivery covers mattresses up to 150 lbs. Heavier models (like some Tempur-Pedic hybrids over 175 lbs) may require white-glove service.

For apartments, buildings with elevator access typically have a 200 lb limit, while walk-ups max out at 150 lbs without special equipment. Always check product specifications – the Sealy Posturepedic Plus Queen weighs 138 lbs, while the Novaform Serafina King is just 98 lbs.

Does Costco deliver mattresses to apartments or high-rises?

Yes, but with special considerations. White-glove service delivers to apartments but may require:

1) Building manager approval

2) Elevator reservation (for buildings over 5 floors)

3) Parking validation for delivery trucks.

Some downtown high-rises charge receiver fees ($50-$150) that Costco doesn’t cover. Always notify your building management in advance and ensure someone is present during the delivery window.

Can I request a specific delivery time for my Costco mattress?

While exact times aren’t guaranteed, you can request preferences. For white-glove service, the local carrier will call to schedule and typically offer morning (8am-12pm) or afternoon (12pm-4pm) windows.

Boxed deliveries follow standard carrier schedules – UPS/FedEx often allow appointment scheduling through their apps once tracking is active. Rural areas may have fewer time slot options than urban locations.